How to Fix Server Error 5xx - Google Search Console coverage issue

How to Fix Server Error 5xx - Google Search Console coverage issuePlay button
Video Duration
~7 mins

How to Fix Server Error 5 Double X: A Comprehensive Guide

In this informative video, the speaker provides a step-by-step guide on how to fix the server error 5 double X. This error is common in webmaster tools or Google Search Console and can significantly affect the performance of a website. The speaker not only identifies the problem but also provides a practical solution, making it easier for website owners to rectify the issue and improve their site's performance.

Key Takeaways

The video provides a detailed guide on how to fix server error 5 double X. The speaker navigates through the Google Search Console, identifies the error, and then proceeds to the cPanel account to rectify the issue. The process involves deleting and replacing the .htaccess file with a new one. Once the error is fixed, it increases the chances of Google crawling the page and indexing it faster, leading to more traffic on the website.

Table of Contents

Identifying the Error

The first step in fixing the 5 double X is identifying it. This can be done by navigating to the Google Search Console and clicking on 'Coverage', then 'Error'. The speaker in the video had four errors and three issues, but the number may vary depending on the website. The server error 5 double X can be found by scrolling down the page.

Once the error has been identified, the next step is to navigate to the cPanel account. Here, the speaker clicks on 'File Manager' and then navigates to the 'public.html' section. The website with the detected error is then selected.

Deleting the .htaccess File

In the 'public.html' section, the speaker identifies the .htaccess file. If it's not visible, the settings can be adjusted to show hidden files. The speaker then suggests backing up this file before deleting it. This can be done by downloading the file and saving it to a backup folder.

Creating a New .htaccess File

After deleting the old .htaccess file, a new one needs to be created. The speaker suggests going to the website and copying the code provided there. This code is then pasted into a notepad and saved as '.htaccess'.

Uploading the New .htaccess File

The final step is to upload the newly created .htaccess file to the cPanel. Once uploaded, the speaker suggests checking the file to ensure it contains the same content as the code copied from the website. With the new .htaccess file in place, Google should be able to crawl the page without encountering the server error 5 double X.


Fixing the server error 5 double X is a straightforward process that can significantly improve a website's performance. By following the steps outlined in the video, website owners can rectify the issue and increase their chances of getting more traffic. The speaker concludes the video by encouraging viewers to keep in touch and promising more helpful content in future videos.

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